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We gladly accept returns of unworn and unaltered merchandise* with original tags and receipt within 30 days of the date of purchase. Refunds will be provided to the original form of payment. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If a receipt is not present, you will be eligible for a refund in the form of a Gift Card for the current price of the item.
*Merchandise purchased on clearance is not eligible for a full refund but may be exchanged for alternate item(s) or a store gift card at the value the item was purchased for.
We will offer an equal exchange of any unworn and unaltered merchandise with original tags and receipt within 30 days of the date of purchase.
Preparing Your Return/Exchange:
We ask that you pay the shipping charges to return the item(s) to us. If you would like to make an exchange, you will be required to pay for all shipping charges regarding the exchange.
The Spirit Store cannot be held liable for any lost items in shipping.
Returns/Exchanges should be sent to:
The Spirit Store
610 West 4th Street
Storm Lake, Iowa 50588
Upon receipt of your returned order that meets the above return requirements, we will refund you the purchase price of your returned item(s) to your original form of payment in 1-3 business days.
Upon receipt of your exchange order that meets the above exchange requirements, we will be in touch with you to pay for the shipping charges within 1-3 business days.